Type
Example
Which information
Who views data and how
If anyone wonders where my data goes, this page answers that question; what data is needed, why it is needed, and how long it is kept are stated clearly at the outset
This policy aligns with the service practices in place since 2015, and in Bangladesh, bKash, Nagad, and Rocket users usually review this section before quickly opening an account
Let's be direct: personal data is never collected unnecessarily, and when no longer needed, it is reduced
Essential
Login, session, security verification
Essential cookies
Performance
Page load, error detection
Helps keep the site fast
Functional
Language, preferences, device
Makes mobile use in Dhaka easier
Marketing
Campaign measurement, understanding
Limited tracking, based on consent
How sona101 App data protection works
Keep data
Sensitive information is kept in a separate layer, making login and sessions more controlled
Security checks
If abnormal activity is seen on your account, the system requests additional verification; that's not a hassle, but part of data protection
Mobile controls
On Android, albums, notifications, and language preferences can be managed separately
Time-based clearing
Inactive logs and old sessions are deleted after a specified time
If abnormal activity is seen on your account, the system requests additional verification; that's not a hassle, but part of data protection
Many Dhaka users log in at night from mobile, so all notices are kept readable on small screens
Browser cookie controls
When you open the browser in the morning, the cookie controls are small, but helpful; you can reduce most tracking from the browser
Clearing cookies in Chrome, Firefox, and Android's default browser takes only 2-3 steps, but turning off essential cookies may prevent proper login
- Browsing data can be cleared
- Third-party trackers can be limited
- Automatic clearing after session ends
sona101 App settings
A user often asks, are there controls inside the app? Yes, and they do not take long to find
Notifications, language, and device permissions can be set to your liking; instead of extra pop-ups when paying with bKash or Nagad, the app works quietly
- Notifications can be turned on or off
- Permission requests can be controlled
- Sign-in verification is clearly shown
Third-party cookies and tracking
Not everything behind the screen works alone; some analytics tools help explain usage
This cookie is usually used for performance and security measurements, but when personal data is shared, consent is treated separately, so Bangladesh users have a clear idea
- Unnecessary parts are kept to a minimum by default
- Analytics data is used for limited purposes
- Marketing tracking is not active without permission
How long cookies last
Some cookies are deleted when the session ends, while some preferences stay for a few days
Session cookies usually end when the browser is closed, and functional cookies can last up to 30 days, so you do not have to set the same preference repeatedly
If you want, you can control everything from the browser settings, but some cookies are required for login and security-related parts
Security notices and user rights
Sometimes the system shows small notices, usually due to a new device, different location, or session refresh
If you want to view, correct, or limit your information, you can contact the support team. Many users in Dhaka, Chattogram, and Sylhet take this path
- Requests to correct information can be made
- If an incorrect notification is received
- Account security can be updated
Contact and support
If you have any policy questions, contact directly about account security related to bKash, Nagad, or Rocket; the team explains
Contact support for help with data protection, cookies, and security in sona101.